A check lands in your mailbox stamped from a company called Epiq, and an email arrives with the subject line “Your Compensation Payment from Cash App is on the Way.” Your first instinct is probably suspicion — and that’s healthy. But in this case, the check is real. It’s tied to a January 2025 federal enforcement action against Block, Inc., the parent company of Cash App, and payments have been going out since mid-2026.
Here’s exactly what this settlement is, who’s behind the checks, how much money is involved, when it arrives, and how to tell a legitimate payment from the copycat scams that always follow big settlements.
What This Settlement Actually Is
On January 16, 2025, the Consumer Financial Protection Bureau (CFPB) issued a consent order against Block, Inc. The agency found that Cash App had weak fraud protections, ran incomplete investigations into disputed transactions, and often pushed users who lost money to fraud back toward their banks instead of resolving the disputes itself — potential violations of the Electronic Fund Transfer Act and Regulation E.
The order requires Block to pay a total of up to $175 million, split into two parts:
- $75 million to $120 million in redress (refunds) paid directly to affected consumers.
- $55 million as a civil money penalty deposited into the CFPB’s victims relief fund.
The consumer refund pool is the money now being mailed out. Block hired Epiq (also known as Epiq Global), a well-known third-party legal settlement administrator, to handle notices and distribute checks. Seeing “Epiq” on the envelope is expected — it does not mean the check is fake.
Yes, the Epiq Check Is Legitimate — Here’s How to Confirm It
The official program lives at cashappcfpbsettlement.com. The settlement administrator can be reached at (888) 832-1301 (Monday–Friday, 8:30 AM–9:00 PM ET). If you want to verify a check or email before doing anything, type that web address directly into your browser rather than clicking a link in any message.
A few facts make this easy to trust:
- No claim form is required. Block identifies eligible customers from its own records. If anyone asks you to “file a claim” and pay a fee to receive this CFPB money, it’s a scam.
- The check comes with the notice. The paper check is attached to the mailed notice — you don’t request it separately.
- No fees, PINs, or codes are ever needed. A real notice will never ask for your Cash App PIN, sign-in code, bank login, or Social Security number to “release” your funds.
When the $120 Million Restitution Arrives
Epiq began mailing checks automatically on June 8, 2026, and payments are going out on a rolling basis throughout the year. That means there is no single payout date — eligible recipients receive checks at different times as the administrator works through Block’s list. As of late 2026, mailings are still in progress, so a check arriving now is entirely consistent with the official timeline.
| Detail | What to Know |
|---|---|
| Who’s paying | Block, Inc. (Cash App parent) |
| Administrator | Epiq / Epiq Global |
| Regulator | Consumer Financial Protection Bureau (CFPB) |
| Consumer refund pool | $75M–$120M |
| Civil penalty | $55M (to CFPB victims relief fund) |
| Consent order date | January 16, 2025 |
| Checks began mailing | June 8, 2026 (rolling) |
| Payment method | Paper check by mail |
| Check expiration | 180 days from issue date |
| Claim needed? | No |
| Official site | cashappcfpbsettlement.com |
Cash the Check Fast — It Expires in 180 Days
Each check is valid for 180 days after its issue date. After that it becomes void, so deposit or cash it promptly.
Worked example: Say your check is dated June 20, 2026. Counting 180 days forward puts the expiration around December 17, 2026. If you set the envelope aside and forget about it until January, the check is dead — and reissuing settlement checks is often slow or not guaranteed. Treat the arrival date as a countdown, not a “someday” task.
Who Qualifies
Eligibility is determined entirely by Block’s internal records — you can’t sign up. Broadly, it covers current or former Cash App users who experienced customer-service or unauthorized-transaction disputes during the window of roughly July 1, 2019 through January 16, 2025, and whom Block failed to properly investigate or make whole. Individual payment amounts vary based on each person’s dispute history and are printed on the check itself; per-person figures are not published in advance.
Don’t Confuse This With the Other Cash App Settlements
Several Cash App–related settlements have been in the news at the same time, which fuels confusion (and scams). Keep them straight:
- CFPB restitution (this article): Up to $120M, administered by Epiq, no claim needed, checks mailed automatically since June 2026.
- $45M multistate settlement: A separate agreement with 46 state attorneys general over similar user-protection failures. This is a state-level resolution, distinct from the CFPB refunds.
- Cash App data breach class action (~$15M): A separate private lawsuit with its own website and claim process. That one generally required filing a claim by a deadline — it is not the same as the automatic CFPB check.
If someone tells you to “claim your $120M CFPB refund” on a random site, they’re mixing up (or exploiting) these different cases.
Frequently Asked Questions
Is the email from “Cash App” about a compensation payment a phishing scam?
Not necessarily. The legitimate notice email uses the subject line “Your Compensation Payment from Cash App is on the Way,” and a real paper check follows by mail. The safe move: don’t click links in the email. Instead, go directly to cashappcfpbsettlement.com or call the administrator at (888) 832-1301 to confirm before acting.
Do I have to pay taxes or fill out a claim to get my check?
No claim form is required — Block identifies eligible customers automatically. According to the settlement program, no 1099 tax form is being issued for these payments. Anyone demanding a fee, your PIN, or bank credentials to “unlock” the money is running a scam.
What if I moved and never received my check?
Because checks are mailed to the address on file, an outdated address can cause a missed payment. Contact the settlement administrator directly at (888) 832-1301 or through cashappcfpbsettlement.com to ask about your status or a possible reissue. Do this well before the 180-day check window closes.
How much money will I get?
Amounts are individualized and based on your specific dispute history within the covered period. The total pool is $75M–$120M spread across all eligible consumers, so payments range widely. The exact figure appears printed on your check — there’s no published per-person amount to look up in advance.
The Bottom Line
If you get a Cash App settlement check from Epiq, it is very likely the real deal: part of the CFPB’s up-to-$120 million restitution order against Block, Inc. No claim, no fee, and no personal codes are needed. Verify anything questionable straight through cashappcfpbsettlement.com or the (888) 832-1301 hotline, and — most importantly — cash your check within 180 days so you don’t leave your money on the table.
WalletWisp provides general informational content, not financial, legal, or tax advice. Always verify settlement details through official sources such as the CFPB and the official settlement administrator.
